Chief Digital & Information Officer

Chief Digital & Information Officer


Chief Digital & Information Officer

Ulster University                                                                              

As Northern Ireland’s civic university, Ulster University is grounded in the heart of the community and strives to make a lasting contribution to society. Renowned for its world-class teaching, Ulster aims to transform lives, stretch minds and develop the skills required by a growing economy. The outcomes of our research have global significance with local relevance, and contribute to the social, economic and cultural advancement of our region.

Ulster University has approximately 27,000 students and 2,700 staff across four distinct campuses in Northern Ireland - Belfast, Coleraine, Jordanstown and Magee. Its multi-campus operation means it relies heavily on technology to connect, collaborate and deliver a high-quality and consistent learning experience for their students. As CDIO, you’ll be at the forefront of a digital revolution at Ulster University and will lead the implementation of ‘best in class’ technologies and infrastructure while building both digital skills and capability.

This is an exciting time for Ulster University as it builds an iconic new campus in the heat of Belfast. The vision for the enhanced Belfast campus is to promote a creative, innovative, transformative and vibrant environment that will stimulate, inspire and add value to the core activities of teaching and learning, and research and innovation. This state-of-the-art development presents a fresh opportunity to improve or redefine the digital experience across all our campuses. The CDIO will work closely with the Strategic Programme Office to implement digital initiatives that will support this transformational change.

Recognising that digital is an enabler of so much they want to achieve, the CDIO will work to deliver on the promises set out across six key themes in the University’s new ‘digital first’ user centric strategy.

These include:

  • Digital Foundations: Create the right technical and operational infrastructure across the University for smarter, more-digitally enabled campuses.
  • Digital Communications: Improve both internal and external communications through a comprehensive digital communications strategy.
  • Experience Ulster: Delivering a tailored online experience. Enabling prospective students to experience Ulster before arrival.
  • Digital Support: Digitally supporting students throughout their studies at Ulster University.
  • Research Management: Enabling academic staff to record their research and understand its impact.
  • The Ulster Network: Creating meaningful digital networks - improving external partnerships and the alumni experience.

The successful candidate will need the vision, commitment and credibility to lead the University’s digital team through a period of significant change. They will develop and embed improved ways of working and promote new behaviours linked to the University’s values of Integrity, Collaboration, Enhancing Potential and Inclusion.

In the capacity of CDIO, the successful candidate will join the Chief Operating Officer’s Portfolio and as such, a network of hugely talented and highly experienced professional services leaders. They will make a valuable contribution to the team by sharing knowledge and constructively challenging to ensure the Portfolio delivers operational excellence in support of the University’s strategic ambitions.

This position will be challenging, empowering and fulfilling. It will offer an experienced and inspirational leader the opportunity to contribute to an area of critical importance for Ulster University and deliver an outstanding digital experience for our students, staff and partners.

For a full candidate briefing document on the role or for a confidential discussion please email Joanne McAuley on This email address is being protected from spambots. You need JavaScript enabled to view it. or  call during office hours on 02890725750 quoting reference number 20018.

Application is by tailored CV and supplementary questions and the closing date is 5pm on Monday 27th April 2020

University of Ulster is an equal opportunities employer and Clarendon Executive is acting as an agency on their behalf


  • Closing Date:
    5pm on Monday 27th April 2020
  • Salary:
    See job description
  • Location:

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Chief Digital & Information Officer

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